Privacy Policy Last update 6 months ago

Last Updated: Jun 7, 2024


At WorkAllies, we take your privacy seriously. Our Privacy Policy explains how we handle your personal information. Whether you’re actively using our platform or just browsing our website, this Policy applies to how we handle your data.


When you access or use www.WorkAllies.com or create a WorkAllies Seller/Buyer Account, you’re acknowledging that you’ve read and understood this Policy. This Policy might change time to time. Any updates will be posted on this site, and we’ll take additional steps, as required by law, to notify you about significant changes. The changes will be effective from the “Last Updated” date mentioned. We recommend you checking this Policy periodically for any updates or changes.

Information We Collect


When you register on our Site, we request certain personal information, including your first and last name, a valid Email Address, Location, Username and Password. Additionally, we may gather supplementary information such as your physical address, telephone number, billing details, credit card information, or other contact information, along with additional authentication data. This information enables us to offer the necessary services, like facilitating payments or withdrawals, and delivering physical goods. Moreover, it aids in upholding marketplace integrity, particularly in preventing instances of fraud.


Furthermore, we gather information during your use of the Service, encompassing activities such as accessing, browsing, viewing, or interacting with the platform. This means that when you utilize the Service, We track and record various aspects of your usage, including geo-location, IP address, device details, connection information, browser specifics, web logs, and all communications exchanged by Community Members. This data serves multiple purposes: enhancing user experience, customizing your browsing journey, and monitoring the Service to prevent fraud, inappropriate content, or behaviour. Additionally, we may acquire supplementary data from third-party sources, which can include demographic insights and navigation data.


Additionally, to improve your online experience on WorkAllies, we've introduced impression reporting. This involves collecting data such as the user's Global Unique Identifier, HTTP request details including community member agent, IP address, host, URL, country/continent of the request origin, browser information, and device/operating system/operating system version while you view our advertisements.


Upon registration, your username and the timestamp of your most recent login become publicly visible to all Community Members of the Service. Furthermore, additional information, such as photos you upload, your published portfolio, ratings, and any other optional details you include in your profile, like your geographic location, are also made public and visible to all Community Members of the Service.


How is Information collected by us?


Most of the information we gather is provided directly by you. This occurs when you fill out registration details on the Service and voluntarily share additional information through postings and interactions. This includes details about sellers, the location of Community Members, shared portfolios, buyer ratings and feedback, and any additional content you choose to include in your profile. Additionally, we collect technical information indirectly and automatically through our systems. This may involve logging your Internet Protocol (IP) address, software configuration, operating system, and the use of cookies. Cookies, which are small files sent from us to your computer and sometimes back, ultimately aid in improving your navigation and user experience on the Service. Further information about cookies can be found in this Policy under "Cookies". We may also gather information from commercially available sources such as data aggregators and public databases.


How Do we Use the Collected Information?


We use your personal information for purposes aligned with legitimate business interests, contractual obligations, legal compliance, and/or with your consent.


Processing of your personal information is justified by specific "conditions" under applicable laws.


In most cases, processing is justified based on:


  • Your consent for a particular purpose.
  • Necessity to perform a contract or take steps to enter into a contract with you (e.g., providing purchased services).
  • Compliance with relevant legal or regulatory obligations (e.g., fraud prevention).
  • Support of our legitimate business interests (e.g., improving services or customizing browsing experience), while ensuring it's proportionate and respects your interests and rights.


Using your personal information for various business purposes:


  • Providing quality service and security.
  • Verifying your identity.
  • Setting up and managing your account.
  • Handling password verification or re-issuance.
  • Logging your activity and periodic communication.
  • Improving services and customizing your browsing experience.
  • Tracking fraudulent and inappropriate activities and maintaining content integrity.
  • Maintaining proper business records and compliance:
  • Meeting lawful requests by public authorities.
  • Complying with applicable laws and regulations.
  • Enhancing user experience:
  • Minimizing repeated entry of personal information.
  • Marketing and promotional communications:
  • Sending with your consent.
  • Delivering requested products or services:
  • Fulfilling and managing orders.
  • Assisting in completing purchases or transactions.
  • Handling returns and processing refunds.
  • Content relevance and updates:
  • Creating and publishing content tailored to you.
  • Alerting you of product additions, upgrades, special offers, and updates.
  • Feedback and support:
  • Requesting feedback and assistance.
  • Filling out support requests.
  • Administrative communication:
  • Sending administrative information about the Service.
  • Service protection and enforcement:
  • Safeguarding the Service.
  • Enforcing Terms of Use, Licensing Agreement, and policies, including this Privacy Policy.
  • Usage trends and data analysis:
  • Identifying usage trends and conducting data analysis.


We will ask your consent before using information for purposes beyond those outlined in this Policy.


Direct marketing:


Using your personal information for direct marketing:


  • We use your personal information to send direct marketing communications about our products, services, or promotions from WorkAllies.
  • These communications may be delivered via email, post, SMS, telephone, or targeted online advertisements.
  • Our processing of your personal information for marketing purposes is based on our legitimate interest, your consent, or other legal bases permitted by applicable laws.
  • You have the right to stop receiving direct marketing at any time.
  • We take measures to limit direct marketing to a reasonable extent, ensuring that the communications we send align with your interests or relevance, based on the information we have about you.


You have the right to request that we stop contacting you for marketing purposes at any time.


How Long Do We Keep Personal Information?


We generally keep personal information only for as long as necessary to fulfill its intended purpose. However, there are circumstances where we may need to retain your personal information for extended periods. Personal information is retained for the following purposes:


  • We keep personal information as long as it remains essential and pertinent to our operations.
  • For example, to maintain accurate records of your interactions with us, especially in cases of complaints or disputes.
  • Personal information from closed accounts is retained for various reasons:
  • To comply with relevant laws.
  • Prevent fraud.
  • Recover outstanding fees.
  • Resolve disputes.
  • Address issues.
  • Aid investigations.
  • Enforce Site terms.
  • Undertake other lawful actions.


Children


WorkAllies is exclusively for users aged 18 and above, capable of entering binding contracts. Minors under 18 are prohibited from accessing the Site or its services. We do not knowingly collect personal information from individuals under 18. Parents and guardians should monitor their children's online activities. If we Accidentally collect personal data from a minor under 18, we promptly delete it. If you presume we possess information about a minor under 18, please contact us at privacy@workallies.com for its deletion.


Sharing Personal Information with Third Parties


We don't sell or rent your personal information to third parties for their marketing purposes without your permission.


We may combine your personal data with information we collect automatically or receive from other sources to improve and personalize our services, content, and advertising. If you'd rather not receive marketing messages from us, you can opt-out by using the link provided in each communication or by sending an email to support@workallies.com.


We may share your personal details with third parties only to operate the Service, deliver our services to you, fulfill legal obligations, and prevent fraud and illegal activities, as detailed below:


  • Sharing with Service Providers:
  • Personal information may be shared with service providers to open and manage your account and provide additional services.
  • Service providers include payment vendors, CRM systems, forum hosting, community management services, mailing systems, and technical consultants.
  • Contracts with service providers prohibit the use of your information for their marketing purposes.
  • We ensure third parties adequately safeguard your information and process it according to our instructions, in line with legal requirements.
  • Compliance and Legal Obligations:
  • Personal information may be disclosed in response to subpoenas, court orders, or regulatory requirements.
  • Disclosure may occur when necessary to comply with legal processes or to investigate fraud, security breaches, or violations of law.
  • Information may also be shared to respond to claims or to protect the rights, property, or safety of Workallies, customers, or the public.
  • Service Security and Fraud Protection:
  • Personal information may be used to secure the Service and prevent fraud, unauthorized transactions, or liabilities.
  • While we don't collect credit information, payment vendors may collect such data to process payments on the Service.
  • Payment information provided to payment vendors is not exposed to Workallies and is subject to the vendor's privacy policy.
  • Business Transitions:
  • Your personal information may be disclosed in the event of a business transition, such as a merger, sale, or bankruptcy.
  • This disclosure may involve the transfer of all or part of WorkAllies assets, ensuring continuity of service under new ownership.


We never sell or rent your personal information, and if we've processed your data based on your consent and you want to withdraw that consent, please email us at privacy@workallies.com.


Where We Store Your Personal Information


Some of the personal information you provide to us may be stored, processed, or transferred by third-party suppliers and data processors, including those located in the United States, whose laws may differ from your jurisdiction. Whether to third parties or internally, any transfers of personal information from the European Economic Area ("EEA") to countries without adequate data protection are governed by European Union (EU) standard contractual clauses or equivalent regulations, such as the EU-US Privacy Shield for transfers to the United States. We ensure the security and confidentiality of your personal information through SSL encryption for sensitive data collection and transfers. We take necessary steps to ensure compliance with this Policy, including implementing appropriate safeguards like EU standard contractual clauses for transfers outside the EEA.


Cookies


We use various cookies to optimize your browsing experience. By continuing to use the website, you consent to our use of cookies.


Do Not Track


We do not honor browser requests not to be tracked online (known as “Do Not Track”).


External Links


The Site contains links to third-party sites.


  • Data provided to and used by these third-party sites is beyond WorkAllies' control and is not governed by this Policy.
  • It's advisable to review the privacy policies of each site you visit.
  • This Policy applies solely to personal information collected by our Site.
  • If you upload content, including personal information, to a social network and tag the Site:
  • Your submission is subject to the terms of use and privacy policy of that social network.
  • This applies even if you post on an official Workallies page on the social network.
  • Workallies does not oversee these terms of use and privacy policies.
  • Their adequacy has not been evaluated.
  • Therefore, it's recommended that you review them before submitting any personal information.


Security


We employ technical and organisational measures to ensure the security of the Site, services, and personal information,


  • These measures aim to prevent unauthorized access, loss, misuse, alteration, destruction, or damage.
  • They encompass industry-standard technologies and internal procedures.
  • Our Payment Gateway/ Payment Service Providers are PCI DSS certified particularly concerning credit card payments.
  • Through contractual agreements, we ensure that any third party handling your personal information maintains its confidentiality and integrity securely.
  • While we strive to safeguard your personal information, it's important to acknowledge that internet data transmission is not entirely secure.
  • Despite our efforts, we cannot guarantee the security of data transmitted to the Site.
  • Upon receiving your data, we implement strict procedures and security features to mitigate unauthorized access.
  • Registered users are obligated to maintain strict confidentiality of their password and refrain from disclosing it to any third party.


Additional details about our data security practices are available upon request.


Your Data Protection Rights


Your rights regarding the protection of your data:


Access: You can request a copy of your personal information along with details of how and why it's processed.


Rectification: You can ask us to correct any inaccurate information or complete incomplete data.


Erasure: Under certain conditions, you can request the deletion of your personal information if it's no longer needed for the purposes it was collected for.


Restriction of Processing: You have the right to limit the processing of your data under specific circumstances, such as if its accuracy is contested, or if it's no longer needed but required for legal reasons.


Objection to Processing: You can object to automated decision-making or profiling, or challenge processing based on our legitimate interests.


We may require additional information to confirm your identity and ensure security before fulfilling your request, and we reserve the right to charge a fee where permitted by law. Requests that compromise others' privacy, are impractical, or violate applicable laws may be declined. We may also retain some data for record-keeping, accounting, or fraud prevention purposes, as allowed by law.


You have one month to receive a response to your request. To exercise any of these rights, please contact us at privacy@workallies.com or by mail at (#19 Main Autobhan Road Hyderabad Pakistan).


Updating Personal Information


We take steps to ensure that the personal information we collect is accurate and current, and we offer you the opportunity to update your information through your account profile settings. If you believe any information is incorrect, please inform us immediately, and we'll promptly investigate and rectify any inaccuracies, or provide methods to update or delete it. However, we may be required to retain information for legitimate business or legal reasons. When updating personal information, we'll verify your identity to proceed with your request. If you encounter difficulties deleting your personal information, contact Workallies Customer Support, and we'll make reasonable efforts to delete it in accordance with privacy laws.


You can review and change your personal information by logging into the Site and visiting your account profile page.


If you delete your User Generated Content (UGC) from the Site, copies may still be accessible in cached or archived pages, or may have been copied or stored by other Site users. Access and use of information provided on the Site, including UGC, are governed by our Terms of Service.


Contact Us


To exercise any of your rights regarding your personal information, we kindly request that you open a Customer Relations ticket. Please provide all relevant details so that your ticket can be addressed appropriately. We will handle any requests in accordance with local laws and our policies and procedures. Alternatively, you may contact us at privacy@workallies.com or by postal mail: WORKALLIES (PRIVATE) LIMITED (#19 Main Autobhan Road Hyderabad Pakistan).


For any questions or comments regarding this Policy, please email our team at privacy@workallies.com, and we will respond within a reasonable timeframe.